Zenapse Inc. Privacy Policy
ZenOffers.com and OfficialClubDeals.com
This Privacy Policy was last updated on January 19, 2024.
Introduction
Welcome to ZenOffers.com and OfficialClubDeals.com, an online service provided by Zenapse Inc. (“Zenapse,” “we,” “our,” or “us”). Our Privacy Policy explains how Zenapse and its affiliates collect, use, disclose, and protect information that applies to the operation of our websites, including OfficialClubDeals.com and all other websites and services operated by us that link to this Privacy Policy (the "Services”).
This Privacy Policy, together with our Terms of Use and any other documents referenced, describes the personal information that we may collect from you, or that you may provide on or through our Services, and how that information may be used or disclosed by us. This Privacy Policy also describes the choices available to you regarding the use of, your access to, and how to update and correct your information. This Privacy Policy does not apply to information that we may collect through any other means, or to information collected on any other company, affiliate, or third-party site, or by any third-party application that may link to or be accessible through our Services.
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, you must immediately stop using our Services.
To ensure that we provide you with the best possible experience, we will collect, store, use, and share information about you in accordance with this Privacy Policy. The following sections explain how we collect information about you. Please note, the length of time we intend to retain your information, including sensitive information, is for as long as reasonably necessary to carry out our intended business purpose for such information.
We collect, process, and use information about you when you:
We collect certain information when you submit or provide it to us directly. When you interact with our Services online, we also automatically collect information about you and your use of the Services through the use of log processes, cookies, location-identifying technologies, and other tracking technologies. For more information on cookies and other automatic collection tools, see our Cookie Policy at the end of this Privacy Policy. Certain information is collected about you from third parties, including when you connect through a third-party service or business partner site or when information is shared by merchants and business partners with whom you’ve also interacted. Please find additional details related to information collection below.
If you don’t provide your personal information to us, you may not be able to access or use our Services or your experience when using our Services may not be as enjoyable.
The types of information we collect about you may include personal information of the following types:
In some jurisdictions, certain types of information we collect may be considered “sensitive” personal information including:
Note that we only use this sensitive information to provide the Services to you and we do not collect, use or disclose this sensitive information for the purpose of inferring characteristics about you. We do not “sell” or “share” sensitive personal information or use sensitive data for “targeted advertising” as those terms are defined in U.S. state privacy laws.
We use the information we collect about you for the business and commercial purposes set out below:
We use the information that you directly give us to provide the Services to you. This includes allowing you to log in to your account, operating and maintaining the Services, giving you access to your incentives and offers. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site. Additional uses include:
We use and combine the information you provide us and information about you that we collect automatically and receive from other sources and combine it with information about the behavior of other users to make sure that your use of the Services is customized to your needs. This includes, but is not limited to, using information we collect about you to create a profile of your preferences to personalize and tailor Services content so that it is more likely to be of interest to you. For example, we may use your most frequently visited stores or shopping history to display offers for similar stores in relevant parts of the Services or to present special offers that may interest you via our Services.
We may also use information we collect about you to identify usage trends and perform statistical analyses to improve our Services, websites, applications, marketing efforts, and the products and services of our business partners we recommend or offer, in order to provide a better service to you in the future.
We may use information we collect about you to provide you more personalized offers, special offers, discounts, and/or more relevant offers from our participating merchants via email and other direct communications, and through digital advertising. We may use your information to directly send you email newsletters, rewards offers, discounts, promotion codes, events and general information about the Services.
You can manage these direct marketing communications as provided in Section 4 (Your Choices) below. We may also use your information to advertise to you online, including targeting advertising to you on other websites. You can opt-out of use of your personal information for targeted online advertising as provided in Section 4 (Your Choices) and Section 5 (Your Rights).
We may use collected information to assess risk and to investigate and limit fraud, spam, and other malicious online activities in our Services, and to improve our security measures. We may also use collected information to assert our legal rights or to defend our legal rights against third parties. We use information about you and from within your account to monitor activity that we think is suspicious or potentially fraudulent, and to identify violations of this Privacy Policy or our Terms of Use.
We also may use information we collect about you to enable us to comply with applicable laws, rules, regulations, and judicial authorities in each geographical region in which we operate.
From time to time, we may invite you to enter or register for various rewards programs, sweepstakes, surveys, polls, and promotions. If you choose to participate in a rewards program or promotion, your personal information may be used to administer the program, such as to determine your eligibility for the program or to award an incentive (or, reward).
If you choose to participate in a survey or poll, the feedback you submit will be aggregated and deidentified to provide us insight on business and shopping trends. We maintain this information in a deidentified manner and do not attempt to re-identify it.
The Website contains links to affiliates, and we may receive a commission or donation for purchases that you make through these links. Except as described in this Privacy Policy or the Terms of Use, we will not share your information with third-parties without your notice and consent, unless it is under one of the following circumstances:
We may disclose all categories of your collected information, as necessary, with our third-party service providers (which may include our affiliates) who perform various business operations, solely for our benefit or on our behalf, under our instructions and in compliance with appropriate contractual, technical and organizational security measures to protect your data from unauthorized use, retention, or disclosure.
For example, we may partner with other companies to provide you member support services, authentication services, prevent fraud on our Services, process payments, administer our promotions, referral programs, sweepstakes, and surveys, perform analytics, maintain the accuracy of our databases, deliver direct marketing and communications, limit delivery of repetitive or unnecessary marketing or communications, facilitate gift card purchases, fulfill product purchases, and administer your rewards or payments.
We require that such service providers comply with applicable laws, and have security, privacy and data retention policies consistent with our policies. Lastly, we may also aggregate or otherwise strip the information we collect of all personally identifying characteristics and may share that aggregated and anonymized data with third-parties (services providers and business partners alike).
We work with various types of third-party business partners to offer you our Services. We may disclose the following types of information with the following types of business partners:
In addition, to the limited extent that we target direct marketing to you or personalize the offers you see in our Services based on the profile data we compile from your behavior tracked via our Services, for the direct benefit of a particular merchant, this marketing or personalization may also be considered “selling”, “sharing”, or processing for the purposes of “targeted advertising” of your personal information. In this circumstance, the opt-out we provide in Section 5, below, would cover this type of targeted marketing and personalization.
We may use information we collect about you in combination with information about you from current and prospective merchant partners to test and analyze how our Services help merchants and business partners. The information we disclose to and receive from a merchant or business partner to effectuate this analysis may include online shopping identifiers (such as shopping ID’s, order ID’s), a hashed email address, and Commercial Information (such as whether a purchase was made and the corresponding order value). We may use the results from these tests in an aggregated and deidentified manner to improve our Services and to market our Services to merchants and business clients. You may opt out of our disclosure of your information to these certain third parties for this purpose in accordance with Section 5, below.
We may share, sell or transfer your information to third-parties in connection with or contemplation of (including as part of the due diligence process) any merger, acquisition, reorganization, financing, sale of assets, bankruptcy or insolvency event involving our company or any portion of our assets, services or businesses. Information such as customer names and email addresses, and other user information related to the Services may be among the items shared, sold or otherwise transferred in these types of transactions.
You will be notified via email and/or a notice on the Services if such a transaction takes place and be given notice of any material changes to the way we handle your data under this Privacy Policy.
We may disclose the information we collect, including personal information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if, in our good faith opinion such disclosure is required or permitted by law without a specific disclosure; (ii) at the request of governmental authorities conducting an investigation; (iii) to enforce our terms and conditions or other policies applicable to our Services; and (iv) to protect the rights, property, life, health, security and safety of our company or any third-party.
We want to provide you with relevant information that you have requested. When possible, we will provide options as to what information we collect and how you can manage any preferences that pertains to such information.
Account Information
We strive to maintain and process your information accurately. We have processes in place to maintain all of our information in accordance with relevant data governance frameworks and legal requirements. We employ technologies designed to help us maintain information accuracy on input and processing.
Where we can provide you access to your personal information in our possession, we will always ask you for a username and password to help protect your privacy and security. We recommend that you keep your password safe, that you change it periodically, and that you do not disclose it to any other person or allow any other person to use it.
Additionally, we provide choices about how we process your account information:
Communications Preferences
Please note that even if you opt-out of receiving promotional communications, we may continue to send you non-promotional emails and other types of communications, as permitted by law, such as service emails relating to our ongoing business relationship. Service emails contain service-related announcements that affect your account, such as product order confirmations, reward or payment updates, and responses to your comments and feedback submitted to us.
You may have the opportunity to receive SMS or "text" messages, pre-recorded voice messages or auto-dialed phone calls from us, our affiliates and related entities as well as certain third-parties. Such messaging may be used to authenticate your identity or mobile device, as well as provide you informational updates about services or products you may have requested. In providing your mobile device number or cell phone number to us, you knowingly consent to such communications or for us to use your cell phone number or mobile device number in accordance with our Terms of Use.
In providing your phone number, you represent that you have the authority to agree to receive text messages at the telephone number that you provide to us, or from which you sent the text message request to us. You further acknowledge that no purchase is required to opt-in to this service, and you may opt-out at any time by following the instructions provided in our communications to you. Any such communications you receive from us will be administered in accordance with your preferences and this Privacy Policy.
You may have the option to decline to provide us with certain information; however, your choice may impact your use of certain features or services for which that information is a necessary component.
You have certain rights in relation to your personal information under applicable laws, subject to certain exceptions.
Some state laws in the United States provide consumers with additional rights with respect to their personal information (also known as “personal data”), as those terms are defined under those applicable state laws. Such state laws may include, but are not limited to, the California Consumer Privacy Act of 2018 (the “CCPA”) as amended by the California Privacy Rights Act, the Colorado Privacy Act (“CPA”) and the Virginia Consumer Data Protection Act (“VCDPA”).
Any personal information we collect is collected for the commercial purpose of effectively providing our Services to you, as well as enabling you to learn more about, and benefit from, our Services. If you reside in a state that provides additional rights with respect to your personal information, you may exercise each of your rights as identified below, subject to our verification of your identity.
Please note that only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. If an authorized agent makes a request on your behalf, we may require proof that you gave the agent permission to submit the request.
Personal Data Opt-Out
As described in this Privacy Policy, certain disclosures of information to our merchant partners, third-parties or affiliates in order to provide you rewards and benefits and for our targeted marketing purposes may be considered “selling”, “sharing”, or processing for the purpose of “targeted advertising” under applicable U.S. state privacy laws. If you would like to opt-out of having your personal information used or disclosed in this way, please click the following link if you are not a member: DO NOT SELL OR SHARE MY PERSONAL INFORMATION / PERSONAL DATA OPT-OUT. If you are a member please log in to your account and visit your privacy preferences to exercise your data privacy rights.
Please note that to the extent you opt-out of certain disclosures we may be unable to offer you some of our services which require such disclosures. If you have further questions, you can contact us using the information listed in the “Contact Us” section, below.
We recognize valid opt-out preference signals sent from browsers or devices, including the Global Privacy Control. When we receive such signals that do not conflict with your existing privacy preferences, we will automatically exercise opt-out rights that may be available to you under certain U.S. state privacy laws, such as the rights to opt out of sale, sharing, and processing your personal information for targeted advertising, for your browser, device or account, as applicable. To send an opt-out signal via the Global Privacy Control please follow the instructions for your device or browser located here: https://globalprivacycontrol.org.
Responding to Your Request
Upon receiving your request, we will confirm receipt of your request by sending you an email confirming receipt. To help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the personal information. In some instances, such as a request to delete personal information, we may first separately confirm that you would like for us to in fact delete your personal information before acting on your request.
We will respond to your request within forty-five (45) days. If we require more time, we will inform you of the reason and extension period in writing. In some cases, our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the Services you have requested. Where this is the case, we will inform you of specific details in response to your request.
You may have the right to appeal our decision regarding your privacy rights request, depending on your state of residence. You may submit an appeal request by emailing us at support@zenoffers.com and we will respond according to the law applicable to your location of residence.
We are not responsible for the practices employed by websites or services linked to or from our Services, including the information or content contained therein. Please remember that when you use a link to go from the Services to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third-party’s own rules and policies. Because this Privacy Policy is not enforced on these third-party websites, we encourage you to read any posted privacy policy of the third-party website before using the service or website and providing any information.
This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Services.
We may update this policy from time to time to reflect our current practices and ensure compliance with applicable laws. When we post changes to this Privacy Policy, we will revise the “Last Updated” date at the top of this Privacy Policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you on our website or by sending an email to the email address associated with your account. We recommend that you check this page from time to time to inform yourself of any changes.
We value your opinions and welcome your feedback. To contact us about this Privacy Policy please contact us by email at support@zenoffers.com or by phone at 1-888-870-0670.
Additional Information
Zenapse Cookie Policy
In addition to the information that you provide to us, we may also collect information about you during your visit to our Services using automated tools that are detailed below. These tools may collect information about your behavior and your computer system, such as your internet address (IP Address), the pages you have viewed, and the actions you have taken while using the Services. Some of the tools we use to automatically collect information about you may include:
We may use the following categories of cookies on our Services.
Of course, if you do not wish to have cookies on your devices, you may turn them off at any time by modifying your internet browser’s settings. However, by disabling cookies on your device, you may be prohibited from full use of the Services’ features or lose access to some functionality.